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936
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Sr. Application Support Engineer |
Full Time |
Bay Area, CA |
Description:
Our client, a privately held telecommunications firm in the Bay Area of CA, is looking for a Sr. Application Support Engineer to be the primary point of contact for all Applications support issues that he/she is responsible for. Responsibilities include (but are not limited to) the following:
* Provide 7x24 application support for critical applications, systems and infrastructure.
* Installation, monitoring, and maintenance of applications and servers.
* Proactive monitoring and maintenance of system performance to ensure that systems meet or exceed SLA requirements. This includes periodic applications and systems monitoring to detect potential issues that may escape automated issue detection scheme.
* Monitor and maintain backup systems.
* Document systems and procedures.
* Maintain positive vendor relationships.
* Follow existing standards and recommend new standards or changes to existing standards.
* Generate and implement solutions to technical issues.
* Provide deliverables in a timely and efficient manner.
* Research and provide recommendations for methods to improve reliability, efficiency, and cost reduction.
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Requirements:
* Good knowledge of Java programming & Java development environments.
* 8+ years of in-depth administrative experience with Linux / Unix with at least 2 years of Red Hat Enterprise Linux ( RHEL ).
* In-depth knowledge of performance, tuning, key configuration parameters, version features, and platform specific technology limitations.
* 5+ years of hands-on enterprise Applications support role for Tier-1 customer on the Linux / Unix platform.
* Hands-on experience with debugging / troubleshooting of Java applications required.
* Strong analysis / design capabilities and problem solving skills.
* In-depth administrative exposure to environments larger than 100 servers ( kickstart, ldap, dhcp ).
* In-depth use and configuration of monitoring systems ( Nagios, MRTG, RRD ).
* In-depth scripting experience on Linux platforms ( shell, Perl ).
* In-depth experience with diagnostic utilities ( tcpdump, netdump ).
Skills Preferred:
* Administrative experience with database software ( Oracle 1x & MySQL ) is a plus.
* Administrative experience with networking hardware and firewalls ( Cisco, NetScreen, F5, Extreme ) is preferred.
* In-depth experience with backup / restore ( EMC / Legato Networker preferred ).
* Administrative experience with virtualization technologies ( VMWare, Xen, Virtuozzo ).
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